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We take pride in providing patterns that are correct and easy to understand. All patterns are translated from Norwegian and you can always check the original pattern for measurements and calculations.
If we get a report of a potential error, we will review the pattern as soon as possible, and make the correction if necessary. This will normally be done within 2-3 days. If not, it means that we couldn't find any error/mistake. We then recommend you to get in contact with the store where you bought your yarn, or try to get help in the forums.